Complaints

We are committed to providing the highest standards of education and service. If you have a concern or wish to make a complaint, please complete the form below.

Please complete all sections. To help us investigate efficiently, each response is limited to the number of characters shown.

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1. Your Details

Parent/Carer Name

Child's Name

School/Academy

Telephone number

2. What is your complaint?

Please briefly explain the issue you are raising (Maximum 500 characters)

3. When did this happen?

Provide relevant dates and times if known (Maximum 200 characters)

4. Who have you already spoken to?

Include names and dates where possible (Maximum 300 characters)

5. What outcome are you seeking?

Tell us what you would like us to do to resolve the matter (Maximum 300 characters)

6. Supporting Evidence

Please send any relevant documents, emails, photographs, or correspondence. Attachments should be submitted separately to executivepa@brighterfutureslpt.com and not copied into the form.

Declaration

I confirm that the information provided is accurate to the best of my knowledge

Date

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General Enquiries
01302 892937

Chief Executive Officer
01302 892937

Executive PA
01302 239077

Trust HR Manager
01302 203855

Chief Operating Officer
01302 203854

Chief Finance Officer
01302 892930

Trust Estates Manager
01302 976515

Director of IT
01302 203856

Director of Employer Engagement, Marketing and Communications
07857 015382

School Bungalow
Hungerhill Lane
Edenthorpe
Doncaster DN3 2JY